Information we collect
- What you submit: your name, email, phone number, state, preferred language, and basic information about your debt or case (for example, debt type, approximate amount, and whether you have received a letter or lawsuit).
- Technical data: pages visited, referring site, campaign tags, and basic device and browser information, collected through Google Analytics and our hosting provider.
We do not ask for your Social Security number or run a credit check through these forms.
How we use it
- To contact you about your inquiry and evaluate whether and how we can help.
- To schedule and manage consultations.
- To understand how visitors use the site and improve it.
- To comply with legal and professional obligations.
We do not sell or share your personal information for advertising or any other purpose.
Service providers
We use trusted providers to run the site and handle submissions: Cloudflare (hosting and security), Google Workspace and Google Apps Script (forms, email, scheduling, and records), and Google Analytics (site statistics). They process data only on our behalf.
Confidentiality
Submitting a form does not by itself create an attorney-client relationship. We still treat what you send as confidential and limit access to staff who need it to respond to you.
Retention and security
We keep inquiry information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is completely secure.
Your rights (including California residents)
You may ask us to tell you what personal information we hold about you, correct it, or delete it, and to stop contacting you. Email info@socaldebt.com with the subject "Privacy request". We will not discriminate against you for making a request.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
私隱政策（中文）
生效日期：2026-09-30。本政策說明南加州債務處理事務所（Southern California Debt Solutions）透過 socaldebt.com 及其諮詢表格收集甚麼資料、如何使用，以及您的選擇。
我們收集的資料
- 您提交的資料：姓名、電郵、電話、所在州份、偏好語言，以及債務或個案的基本資料（例如債務類型、大約金額、是否收到催收信或被起訴）。
- 技術資料：瀏覽頁面、來源網站、推廣標籤，以及基本裝置與瀏覽器資料，經 Google Analytics 及網站寄存服務收集。
表格不會要求您的社會安全號碼（SSN），亦不會查閱您的信用紀錄。
資料用途
- 就您的查詢與您聯絡，並評估我們能否及如何協助。
- 安排及管理諮詢預約。
- 了解訪客如何使用網站並作改善。
- 遵守法律及專業責任。
我們不會出售或分享您的個人資料作廣告或任何其他用途。
服務供應商
我們使用 Cloudflare（網站寄存及安全）、Google Workspace 及 Google Apps Script（表格、電郵、預約及紀錄）、Google Analytics（網站統計）。供應商只代表我們處理資料。
保密
提交表格本身不會建立律師與客戶關係，但我們仍會將您提交的內容保密，只限需要回覆您的職員查閱。
保存及安全
資料只會在上述用途或法律要求所需期間保存，並採取合理的管理及技術措施保護。互聯網傳輸無法保證絕對安全。
您的權利（包括加州居民）
您可要求查詢、更正或刪除我們持有的個人資料，或要求我們停止聯絡您。請電郵 info@socaldebt.com，標題註明「私隱要求」。我們不會因您提出要求而給予差別待遇。
兒童
本網站並非以 13 歲以下兒童為對象，我們不會刻意收集兒童資料。
政策更新
我們可能更新本政策，生效日期會顯示最近一次修改的日期。